From front desk to night audit, your hotel on one platform
Front office and tape chart, guest self-service, housekeeping, cashier and folios, distribution and revenue, reports — in one web app on the same reservation and guest data.
Set up your own property in a trial account · TR / EN interface
- Cloud PMS
- KBS & e-documents
- Role-scoped access
- TR / EN interface
64 screens · 11 menu groups and guest pages
From booking to the day close — a screen for every step
The guest’s journey and the hotel team’s day; every chip is a real screen in the app menu.
From booking to the day close
- 01
Booking
- Distribution
- Contracts
- New booking & walk-in
- Groups & allotments
- 03
Check-in
- Online check-in
- Front desk
- Tape chart
- KBS
- 04
Stay
- Housekeeping
- HK Mobile
- SPA & wellness
- Maintenance
- 06
Day close & insight
- Night audit
- Reports
- Analytics & forecast
- Reputation
RUN YOUR HOTEL FROM ONE PLACE
Drag rooms, stretch stays, fill gaps automatically
Assign rooms on the tape chart, change dates, block rooms and split stays; restrictions are edited from the day header.
- Gap-free auto-assign for unassigned bookings
- Pricing, channel, identity, folio and messages on the reservation card
- 3-step booking, quick walk-in and MRZ ID capture
Tape chart · Floor 3
| Room | Mon | Tue | Wed |
|---|---|---|---|
| 301 · DBL | In house | Arrival | |
| 302 · TWN | Group | Group block | |
| 303 · SUI | Out of order | ||
| 304 · DBL | — | Walk-in | |
2 unassigned bookings · auto-assign
Guests complete check-in on their own phone
Pre-arrival form, ID/passport scan, digital signature and consent; the front desk just approves.
- Time-limited folio pay link
- Pre-arrival and in-stay upsell offers
- Pre-arrival, check-in and post-stay messaging automation
Online check-in · guest phone
- Pre-arrival form
- ID / passport scan
- Sign registration form
- Front-desk approval
- Early check-in offer Upsell
- Folio pay link Paid
Room status in step with the front desk
Attendants update status from HK Mobile; minibar charges hit the folio and stock leaves the minibar store.
- Fault requests and out-of-order rooms
- Lost & found log and hand-over
- Housekeeping supplies and minibar stores
Housekeeping · today
- Minibar · 202 Posted to folio
- Fault: A/C · 204 Open
- Lost item · charger Returned
From folio to e-document, from cashier to ledger
Cashier shifts, blind count and Z report; e-invoice or e-archive by recipient when closing a folio; KBS ID reporting and Backoffice GL export at night audit.
- Manager approval for over-threshold discounts and voids
- Folio routing and group master folio
- Night audit with warn/block preflight
Folio · Room 301
| Line | Amount |
|---|---|
| Room · 2 nights | ₺ 6.400 |
| Accommodation tax | ₺ 128 |
| Minibar | ₺ 340 |
| Discount 15% | Pending approval |
On close: e-archive · KBS report sent
Allotment, rates and contracts in one place
Channel status and inventory push, channel code mapping, bulk stop-sell; rate plans, restriction matrix and yield suggestions with an approval queue.
- Agency contracts: promotions, child matrix, formula rules
- Groups: rooming-list import and master folio
- Inventory pools and CRO desk for chains
Distribution · Allotment & rates
| Room type | Avail. | BAR | Restr. |
|---|---|---|---|
| DBL | 12 | ₺ 3.200 | — |
| TWN | 4 | ₺ 3.050 | Min 2 nights |
| SUI | 0 | ₺ 6.800 | Stop-sell |
Yield suggestion: DBL +6% · in approval queue
Occupancy, ADR/RevPAR and demand forecast
Daily occupancy, manager flash, agency production, channel commission and accommodation tax return; forecast, pace/pickup and budget.
- Demand forecast suggests; it never publishes prices
- Chain portfolio: performance, breakdown, budget
- Meal-plan report for the kitchen
Manager flash · month to date
Demand forecast suggests; prices are never auto-published
A screen for every team — one data set
The hotel app, guest pages and mobile screens share the same reservation record; bridges to Arinware apps run in the same tenant.
- Hotel app
Arinho PMS
Front office, tape chart, cashier, housekeeping, distribution, reports and settings — in the browser.
- Tape chart
- Cashier & folios
- Night audit
- Role scopes
Difference: All departments in one app
- Self-service
Guest pages
Pre-arrival form, online check-in, consent, pay link and upsell.
- Online check-in
- Pay link
- Upsell
Difference: In the browser, no app download
- Mobile screens
HK Mobile & Owner
Room status for attendants; a mobile summary for owners.
- Room status
- Owner summary
Difference: Same data, phone-sized screens
- Accounting & stock
Backoffice
Night-audit GL export; minibar and housekeeping stores via Backoffice stock screens.
- GL mapping
- Stock movements
- Critical stock
Difference: No separate accounting export
- Distribution
Arinware Agency
Agency allotment and commercial booking ingest; channel code mapping and ingest health.
- Inventory push
- Commercial bookings
Difference: Contracts and allotment in one tenant
- Integration
Open API & webhooks
Partner API keys, webhook subscriptions and MCP tool policy.
- API keys
- Webhooks
- Call log
Difference: Connect your own systems
One identity · one tenant · connected apps on the same data — integration details
Instead of stitching separate tools together
- 1
Reservation record
Tape chart, front desk, cashier, housekeeping and reports share the same reservation and folio record.
- 6
Role scopes
Full, manager, front desk, finance, housekeeping and read-only — the menu narrows to each role.
- 8
Module pages
Each area’s screens are listed on its own page here, with their in-app names.
From trial account to live operation
Rollout time depends on property size, room count and the data to migrate.
- 01 STEPSign-up
Trial account
Sign up by email and enter the app right away.
- 02 STEPWizard
Onboarding wizard
Property profile, room types, rooms, buildings and floors.
- 03 STEPSettings
Cashier, KBS and accounting
POS terminals, KBS connection, e-document profile and GL mapping.
- 04 STEPTeam
Invite your team
With front desk, housekeeping, finance and manager role scopes.
Front desk, housekeeping and guests on any device
Guests check in from their phone; attendants update room status from HK Mobile; owners see a mobile summary.
- Online check-in: ID scan + signature
- HK Mobile: room status and minibar
- Owner screen: summary of the day
Frequently asked questions
The Distribution screen covers channel status, inventory push, channel code mapping and bulk stop-sell; agency allotment flows via Arinware Agency. Which channels to connect is agreed during onboarding.
KBS ID-reporting settings and logs, e-invoice/e-archive selection when closing a folio and an accommodation tax return report are in the app.
No. The pre-arrival form, online check-in, pay link and upsell pages open in the browser.
Users switch between the properties they are allowed to; the chain CRO desk, inventory pools and portfolio reports are built for chains.
Each property user gets a role scope (full, manager, front desk, finance, housekeeping, read-only); the menu narrows accordingly.
Run your hotel on one platform
Front office, guest self-service, housekeeping, cashier and distribution — try it with your own property in a trial account.